I was having difficulty with my HP scanner and Printer but James with Texas Networking LLC got me fixed. He was very patient with me and most especially with my computer which had many issues. James spent over 2 hours after he took control of my computer and got all my problems solved to be able to scan wireless and put me a shortcut on my desktop. He made it easy. After he saw all the problems he then gave me a firewall for a year for my protection. Thank you James ** and Texas Technology.